What our Customers say...


Nate and his team were amazing. Before the water finished pouring through the ceiling (sprinkler systems going off three floors above) Nate and his team were there cleaning up the mess at 9 pm at night. The whole process was managed flawlessly by SERVPRO, including helping us find a great contractor. They moved out our things, stored them, cleaned and dried out our space with so much ease and efficiency. This team knows what they are doing and how to reassure the client during a very stressful event. I highly recommend you call them for your next unexpected challenge. Given that SERVPRO is franchised, I can't speak for the other teams - but the Shoreline/Woodinville team is amazing!

The team was absolutely amazing!! Carmen was fantastic as lead and her team of Eliza, Icela, Iris, Estevan, and Alma were incredible. They went above and beyond helping me with getting my house back after a fire caused a lot of smoke damage. They looked out for my best interest and made sure things were done efficiently and correctly. They went above and beyond each day doing things to make me feel more at home...even made my bed which almost made me cry after a long day (that someone would do that for me). Something little, but really touched me. I felt very cared for and knew I was in the best of hands. My house has never been cleaner. They do amazing work and are incredibly professional! I do not ever want to have another fire, but if I ever need help again I would call them in a heartbeat. Thank you!!!!

I highly recommend SERVPRO's services.  The SERVPRO team worked tirelessly to repair our apartment and did so in a timely and efficient manner.

Nate was the account manager overseeing the repairs in our building.  Nate immediately created an open line of communication and alleviated many concerns that we had about the process.  Nate always made himself available and was an absolute pleasure to work with.  His compassion was evident throughout the entire process and we are extremely grateful for all that he and his team did to fix our home.


Outstanding work, fast professional very hard working team.  Did a great job of deep cleaning after my fire. I would highly recommend this company and team for an after fire clean up for sure.

We had a fire in our clinic in March of 2016 and SERVPRO was quick to respond.  The guys did the demolition quick and were so kind.  Matt has been in communication with us the entire time from day one of taking on our job.  Because they did such a great job with the demo, we hired them to do the remodel as well.  They are getting the place up and ready as quick as they possibly can and of course staying in contact the whole time.  It's been a difficult time but dealing with the same guys from day one has made it much better!  If we've had any concerns we have felt comfortable enough to bring it to Matt or Brent's attention and they get right on it to fix it.  Would definitely recommend these guys!!!

Thanks for all your help getting my crawl space cleaned up after my sewer pipe broke! Ick! ..what an awful job, but the guys came in with smiles and got right down to business, never complaining at all! I certainly could not do that...so I applaud them! Everyone was so friendly and helpful and got the job done to my satisfaction. I will recommend you to anyone of my friends who need your services!

I can’t say how thankful I am for Travis and Megan at SERVPRO for making me feel so much better by handling the whole issue giving me some piece after a pipe leaked into my sons room flooding the floor. They took care of it as if I was family, I’m thankful for your professionalism and reliability! Highly recommend!!!

"A huge thank you to SERVPRO of Shoreline/Woodinville and SERVPRO of Seattle Northwest! We asked for help cleaning the front office and staff lounge chairs and you answered in record time! The staff was giddy and excited for clean chairs! Thank you for supporting the SES PTSA and teachers and staff at SES!”

Exceptional Service and pride !! I give SERVPRO of Woodinville 5 starts for being such a helpful and amazing company when our family needed it most. I had smoke damage and needed to be safe for my small child and family, The company took on the task quickly and efficiently. I could not believe how clean, safe, and fresh my home felt after returning to it, we would recommend this company to all our friends and family for any restoration need. Thank you Jacob and the SERVPRO team.

Had a fantastic experience with SERVPRO. The tech was on time, courteous and did an excellent job!! Highly recommended

One of the main reasons I keep coming back to SERVPRO when disaster strikes is that they stand behind their work and their word. Whether you manage five or five thousand homes, it's a relief to be able to respond effectively to an emergency by making just one well-placed phone call. Thanks SERVPRO!

amazing staff and company! When our cabin flooded we called them and they could not have done a more perfect job, and then once again when we had water damage at our home they helped us out and made the process so easy! We will always use this company and highly recommend their services!

Outstanding and incredibly fast results, Well worth cost!

Sam and team seemed to understand how stressful a time this was for our family.The compassion they showed meant a lot to our family. I am so grateful Sam and his team was assigned to our family. I wouldn't hesitate to Recommend SERVPRO to friends or acquaintances if, heaven forbid, they too go through a tragedy like ours.

This is written to compliment the crew that packed our belongings after a flood occurred. They worked steady, hard and still remained cheerful. They are dedicated to the customer and caring.

Very polite, direct and worked quickly. Kept inconvenience to me as low as possible.

This team was very easy to work with and made this situation way less traumatic than it was prior to their arrival.

They were perfect! Extremely nice, kept me updated.

Everything moved super fast, thanks for your help!

Excellent team members!

Sean was knowledgeable, friendly and courteous.

“What an improvement!"

Best service I've ever received. No improvements to be made.

Great guys!

Professional and Knowledgeable.